Shipping and delivery

All shipments are carefully packed in special bottle packaging.

We use insured shipping. For this, we use DPD, Bpost, or DHL/PostNL.

Delivery time

We normally expect delivery within 1-3 business days for in-stock products. Out-of-stock products may take longer; please contact us if this is the case. If your product is out of stock, you will be contacted and can either decline the order or wait.

Is international shipping possible?

International shipping is certainly possible, but it's best to contact us so we can create a customized quote.

Payments

Vinini offers a variety of payment options so you can always pay safely and securely . All payments are processed via a secure connection, and you'll receive a confirmation after payment.

Payment methods

You can pay in different ways:

Credit Card (Visa/Mastercard/American Express)

Bancontact

Ideal

On invoice by direct transfer

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How do I place an order?

You can easily place an order at Vinini using our webshop. Or you can send us an email at info@vinini.be and specify what you'd like to order.

Returns

Consumers have a 14-day cooling-off period after receiving their order. Within this period, you can exercise your right of withdrawal and return the items to us.

Products that are specially ordered for you cannot be returned as we also have to order them specially for you.

Personalized products that are engraved or printed, for example, are excluded from the right of return. Of course, the items must be undamaged and unopened.

Vintage Champagnes such as Dom Perignon and Krug are non-returnable. Specific storage conditions are required to keep vintage champagnes in good condition, so these drinks cannot be returned.

How do I track my order?

After placing your order, you'll automatically receive an order confirmation. As soon as your package is on its way, you'll also automatically receive a track & trace code. You can use this to track your package.